From manual admin overwhelm to automated operations—how Jay Vera transformed her EV rental business with autonomous AI agents.
Founder & CEO
EVX - EV Rental Business
EVX is a New Zealand-based electric vehicle rental company serving eco-conscious travelers and businesses. Founded by Jay Vera in 2023, EVX operates a fleet of premium EVs across Auckland and Wellington.
"We were drowning in admin work. Every booking required manual emails, calendar updates, payment confirmations, and vehicle prep scheduling. I was spending 20+ hours a week on tasks that didn't grow the business."
— Jay Vera, Founder & CEO
We built a suite of autonomous AI agents that handle EVX's entire booking workflow—from initial inquiry to vehicle handover—with minimal human intervention.
Automatically responds to booking inquiries within 2 minutes, checking vehicle availability, providing pricing, and answering common questions.
Processes confirmed bookings, sends payment links, updates the calendar, and schedules vehicle preparation tasks for the team.
Sends pre-rental reminders, pickup instructions, and post-rental follow-ups. Handles common customer questions during the rental period.
Generates weekly revenue reports, tracks vehicle utilization rates, and identifies booking trends to inform business decisions.
Inquiry Response Time
4-6 hours
Inquiry Response Time
2 minutes
Time Per Booking
45 minutes
Time Per Booking
5 minutes
Weekly Admin Hours
20 hours
Weekly Admin Hours
5 hours
Booking Errors/Month
3-4
Booking Errors/Month
0
Booking Efficiency Increase
Saved Per Week
Monthly Labor Cost Savings
Faster Response Times
Customers get instant replies, improving conversion rates
Zero Booking Conflicts
Automated calendar management eliminates double-bookings
Scalable Operations
Can handle 3x booking volume without hiring
Data-Driven Insights
Weekly analytics inform pricing and marketing decisions
The AI agents have completely transformed how we operate. I used to spend my entire week on admin tasks—now I spend it growing the business. The system pays for itself every single month, and we can scale without hiring more staff. Best investment we've made.
Jay Vera
Founder & CEO, EVX